Delivery Information

Our delivery prices can vary depending on location and the size and weight of the product and are shown in the table below. We also offer free delivery for any order to most locations in the UK. For exclusions to certain areas of for certain products please see the definitions below.

Please note that the definition of the term "business day" on this and other pages of our website is as follows: Any day except Saturday, Sunday and UK and Scottish public holidays.

Destination Service Price
UK
Islands & remote areas,
see notes below
Free Delivery
In stock items despatched in 1 to 3 business days. Expected delivery 3 to 5 business days.
FREE
Priority Delivery
Orders for in stock items received before 4pm (1pm for cases and instruments) will be despatched the same business day. Expected delivery 1 to 3 business days.
£2.50
Next Day Delivery £8.00
Europe Group A
Austria, Belgium, Estonia, Finland, Germany, Luxembourg, Monaco, Netherlands, Slovenia, Sweden, and Hungary
Smaller Items £4.80
Heavy / Large Items £18.00
Europe Group B
Spain, Cyprus, Malta, Slovakia, Latvia, Lithuania, Bulgaria, Romania, Greece, Croatia, Poland, Ireland, Czech Republic, France, and Denmark
Smaller Items £12.00
Heavy / Large Items £18.00
Europe Group C
Italy and Portugal
All Items £18.00
Europe Group D
Cyprus and Malta
Smaller Items £12.00
Heavy / Large Items £72.00
World Group A
Norway, Japan, United States, Canada, Australia, Hong Kong, Singapore, and New Zealand
Smaller Items £18.00+
Heavy / Large Items
not available for all items
£45.00+
Other Countries
see notes below
Smaller Items £35.00
Heavy / Large Items
not available for all items
£80.00
All delivery times quoted are given in good faith but are not guaranteed unless specifically indicated.

Free Delivery

In stock items are despatched by Royal Mail or courier service within 3 business days. If a signature is required upon delivery it will be indicated in your shipping confirmation email. Free delivery orders are usually delivered within 5 business days (for products displayed as "in stock" at the time of purchase).

Priority Delivery

If received before 4pm (1pm for heavier items such as cases) your order will be despatched on the same day (Monday to Friday) by First Class Royal Mail or 48 hour courier. This applies only to products shown as "in stock" at the time of purchase. Priority orders are usually delivered 1-3 business days after dispatch. Sometimes a signature will be required upon delivery. If this is the case it will be indicated in your shipping confirmation email.

Next Day Delivery

Guaranteed next business day delivery (excluding public holidays). This option is available for orders placed before 1pm. Orders placed after 1pm and at any time on weekends or public holidays will ship on the next business day. A signature is always required upon delivery.

UK Islands & Remote Areas

This includes Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight and BFPO addresses. Large and heavy items, mainly cases and instruments, are subject to a £12 minimum shipping charge when delivered to these destinations. This is due to the much higher cost of delivering such items to these areas. These charges will be presented at checkout prior to payment.

Channel Islands

In order to supply goods VAT free to the Channel Islands we are required to provide proof of export to HMRC. Consequently all orders to the Channel Islands are sent by Royal Mail Special Delivery or a courier service. The shipping charge for delivery of smaller items is £10 per order and £25 for heavy or large items such as cases and instruments.

BFPO

Large and heavy items, mainly cases and instruments, are subject to a £12 minimum shipping charge when delivered to BFPO addresses.

EU Countries

Applies to EU countries except Spain, Cyprus, Malta, Slovakia, Latvia, Lithuania, Bulgaria, Romania, Greece, Croatia, Poland, Ireland, Czech Republic, France, Denmark, Italy, and Portugal. The delivery charge for items to these countries starts at £12. This is due to the poor reliability of the domestic postal services in these countries and our need to use more expensive tracked and/or courier services. All deliveries to Italy and Portugal are subject to a minimum charge of £18 plus VAT. Heavy items (such as cases and instruments) to Cyprus and Malta are subject to a delivery charge of £72.

Rest of the World

All orders are sent by registered post and will require a signature on delivery. Orders containing smaller items ship for a minimum flat rate of £18. Orders including a heavier item such as a case or instrument ship for a minimum of £45 to most destinations. Some destinations including (but not limited to) Australia, New Zealand and Japan are subject to a surcharge of £25 for heavy items. Customers will be asked for approval of this charge before their order is processed. Some items cannot be shipped outside of the EU. We will advise you on this before processing your order.